LBEF RESEARCH JOURNAL OF SCIENCE, TECHNOLOGY AND MANAGEMENT

Author(s): Binod Subedi and Prof (Dr.) Sandeep Kautish

Abstract:The COVID-19 pandemic hit the world very badly and most of the countries around the globe have taken serious action like lockdown to mitigate the spread of the virus. Due to this, every business, sectors, fields etc. have impacted their work culture and seeking the alternative way to continue their jobs even in the pandemics. The safest way to continue work based on WFH concept and many organizations follow the same with optimum utilization of their resources and Financial Institutions on Nepal also provides permissions to WFH to their employees as per the guidelines provided by central bank of Nepal i.e., Nepal Rastra Bank. Banking and financial organization provides the financial services even in the lockdown period and the employees have encouraged to WFH and continues the services to their customers. The sudden widespread of such pandemics shift the working culture into teleworking and encourage employees to work safely and effectively. But at the meantime, the banks and FI faced the more technical challenges to operate the WFH for all the employees and given the appropriate resources to conduct such platform. Such pandemic also provides an experienced on WFH modality so that financial organization realizes on how effective the model works and measures the productivity. So, this exploratory study mainly examines the technical challenges associated with WFH concept and study about how the working culture shift from onsite to WFH, technical huddles to operate WFH, implications of WHF, how the policies and procedures to support WFH and provide the appropriate solution based on the findings of technical challenges. Also critically examine the relationship between pandemic and WFH and how they behave the employees of FIs so that the optimum benefit can be achieved.
Many work alternatives were improvised to adopt based on their flexibility and feasibility where remote working is one of the most promising technologies to deploy for the quick response. This study is conducted to review the published data and findings on the implementation of WFH modality of working culture during the period of COVID-19 for Financial Institutions employees mostly focusing on the technical aspect and its challenges associated with it to adopt. 30 Papers from different national level implementations of WFH with the adaptation and integration review were taken as the references. The identified papers were screened and reviewed based on implementation of WFH and its significance to the FIs employees at crisis time like Pandemic.

Keywords WFH, COVID-19, Financial Institution